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Responsible Serving of Alcohol

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“Responsible serving of alcohol is in everyone’s interest. A well run bar is the safest place to drink. Servers are facing new challenges as patterns of drinking change and the law changes. The programme is very practical and has evolved to address current issues.”


Mary Kennedy, CEO,

RSA Training


Responsible Serving of Alcohol (RSA) Online training is carried out either as an 90 minute e-learning programme or a 3 hour on-site group workshop. It provides participants with the knowledge and confidence to handle difficult situations surrounding the service of alcohol and most importantly to deal with customers in a safe and lawful manner. Take a look at our on-line demo!



Training is recommended for:


  • Owners/ License Holders

  • Managers

  • Bar Staff

  • Floor Staff

  • Restaurant Staff

  • Security Staff

  • Room Service Staff

  • Weddings/ Event Staff

  • Night Porters


What does RSA cover?


Course Content:        


  • Intoxicating Liquor Act

  • Prevention of alcohol sales to under 18s/ Age Card

  • Refusal to serve alcohol to intoxicated customers

  • Handling difficult people & situations

  • Staying in Control - Developing a House Policy

  • Facts about alcohol and its effects on the body

  • Your Responsibilities – Techniques on Monitoring your Bar Area


Workshop Cost


On-line training (90 minutes) €45 per person (group rates apply)

On-site training (2.5 hours) €600 (maximum 20 participants per workshop)

 Contact for information on group bookings.

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