Often at an in house RSA course I get asked 'Hey Bill, what is a definition of binge drinking?'. At my last course before I could launch into an answer, a voice from the back of the room answered for me 'In Ireland, it's when a farmer comes down from the field into town and does not come back for three days on the lash - it was an entertaining and obviously a tongue firmly in cheek answer and it got me thinking about an appropriate answer. Binge drinking is heavy episodic d

‘RSA Online’ is approved by the Royal College of Physicians of Ireland and legal experts. It is a 90 minute online (e-learning) course consisting of an interactive learning component, examination and certification. It is a cost effective, time effective training solution which provides staff with a certificate which is endorsed by Failte Ireland and supported by the VFI, LVA IHF and RAI. Speaking at the launch at Gallagher’s Boxty House in Temple Bar, Mary Kennedy, owner of A

Alcohol.ie has trained almost 15,000 bar servers in Ireland since 1999. Supported by Failte Ireland, the Irish Hotels Federation, the VFI & LVA, the RSA Online Programme delivers information in an interesting and engaging manner. Knowing our audience and the different issues that affect them has allowed us to develop a course which will deal effectively with the needs and challenges facing bar servers in Ireland. It teaches staff at all levels about their legal and occupation

Despite management’s best efforts accidents in licensed premises can and do happen. Bill McCann, a trainer for the Responsible Service of Alcohol Workshop, outlines steps the licensee can take to avoid being part of the re-emergent trend towards a compensation culture. It’s just as possible to trip and fall in a pub as a grocery shop but it’s your responsibility to react responsibly when an accident does occur. If you don’t, the legal system is designed to hold you accountabl