Workshops

Responsible Serving of Alcohol Programme (RSA)

“The RSA programme is practical and well presented. It has helped staff at all levels to think for themselves, make positive decisions and develop confidence in dealing with difficult customers and situations.
“Most importantly, it has enabled us to clarify our legal responsibilities and to develop our own house policy.”
Derry O’Regan, The Village Bar Douglas.

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SmartServe

"The SmartServe is a briefing specifically for bar staff working at events. This one hour programme provides a brief outline of Responsible Serving obligations."
The Alcohol Marketing, Communications and Sponsorship Code of Practice states that from Oct 2008;

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Drugs Awareness on Your Premises (DAP)

Drugs misuse is a societal problem, not unique to any specific industry.  Our members have legal responsibilities for their staff and their customers, and with this initiative we are trying to keep them informed on how best to provide a safe and drug free environment for socialising. This is the first time such a training programme will be available nationally, it is topical and relevant, and we expect industry wide demand for the training.”
Barry O’Sullivan, Chief Executive, Irish Nightclubs Industry Association (INIA)

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